#WeNurses Twitter Chat re Communication and Compassion

On 21st December 2012 (Cairns time) nurses from the United Kingdom and Australia came together on Twitter using the #WeNurses hashtag. The planned Twitter chat was used to discuss issues raised by the much-publicised death of a nursing colleague – Jacintha Saldanha.

This curated version of the Twitter chat demonstrates nurses using social media in a constructive manner, and responding to the issues surrounding Jacintha’s passing with thoughtfulness and grace. This was in sharp contrast to the shrill, insensitive and ill-informed way the matter was discussed elsewhere on social media and in mainstream media in the UK and Australia.

I’ve used sub-headings in red to structure the chat as per the themes that emerged.

WordCloud created from the full transcript of the #WeNurses Twitter chat

Preliminary Information.
1.

2.

Introductions.
3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

Setting The Tone.
14.

15.

16.

Communication and Confidentiality.
17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27.

28.

29.

30.

31.

32.

33.

34.

35.

36.

37.

Mobile Phones.
38.

39.

40.

41.

42.

43.

44.

45.

46.

47.

48.

49.

50.

51.

52.

53.

Social Media.
54.

55.

56.

57.

58.

59.

Individualising Communication & Confidentiality.
60.

61.

62.

63.

64.

65.

66.

67.

68.

69.

WiFi for Hospital Patients.
70.

71.

72.

73.

74.

75.

76.

77.

78.

79.

80.

81.

Compassion.
82.

83.

84.

85.

86.

87.

88.

89.

90.

91.

Prank Call.
92.

93.

94.

95.

96.

97.

98.

99.

100.

Targeted Crisis Support.
101.

102.

103.

104.

105.

106.

Clinical Supervision (aka Peer Supervision, aka Guided Reflective Practice).
107.

108.

109.

110.

111.

112.

113.

114.

115.

Supportive Workplaces.
116.

117.

118.

119.

120.

121.

122.

123.

124.

125.

126.

127.

128.

129.

130.

131.

132.

133.

134.

135.

Preventative/Early-Intervention Resources.
136.

137.

138.

139.

140.

The 6Cs (Care, Compassion, Competence, Communication, Courage & Commitment).
141.

142.

143.

144.

145.

146.

Integrating Defusing Emotions into Clinical Practice.
147.

148.

149.

150.

151.

152.

153.

154.

Finishing-Up: Key Learnings.
155.

156.

157.

158.

159.

160.

161.

162.

163.

164.

Closing Remarks.
165.

166.

167.

168.

169.

170.

171.

172.

Farewells.
173.

174.

175.

176.

177.

178.

179.

180.

Explanation

These Tweets were initially compiled using a social media aggregation tool called Storify
storify.com/meta4RN/communication-and-compassion

Unfortunately, Storify is shutting-down on 16 May 2018 and all content will be deleted.

I’m using my blog as a place to mimic/save the Storify pages I created and value.

End Notes

This archive of Tweets relate directly to two blog posts I wrote at the time. If you’re interested in elaboration re the context at the time, please visit these pages:
Questions of Compassion meta4RN.com/questions-of-compassion
WeNurses: Communication and Compassion meta4RN.com/WeNurses

As always, please use the comments section below for any feedback/questions.

Paul McNamara, 3rd April 2018

Short URL: meta4RN.com/Chat

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